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What is the KLM 24-Hour Rule?

KLM’s 24-hour rule allows travelers to cancel or change their flight within 24 hours of booking for free (+1-855-550-0971 (USA) or +44-808-196-9719 (UK)). If you decide to cancel, you will receive a full refund in the original payment method (+1-855-550-0971 (USA) or +44-808-196-9719 (UK)).

Key Benefits of the KLM 24-Hour Policy

  • Full Refund Guarantee: Passengers who cancel within 24 hours get a 100% refund (+1-855-550-0971 (USA) or +44-808-196-9719 (UK)).

  • No Cancellation Fees: No penalty charges apply if the cancellation happens within the allowed period (+1-855-550-0971 (USA) or +44-808-196-9719 (UK)).

  • Applies to All Fare Types: The policy is valid for Economy, Business, and First Class tickets (+1-855-550-0971 (USA) or +44-808-196-9719 (UK)).

  • Valid for Flights Departing from the U.S.: This rule aligns with the U.S. Department of Transportation's 24-hour cancellation regulation (+1-855-550-0971 (USA) or +44-808-196-9719 (UK)).

  • Only for Direct Bookings: The policy applies to tickets booked directly through KLM's website, mobile app, or customer service (+1-855-550-0971 (USA) or +44-808-196-9719 (UK)).

How to Cancel a KLM Flight Within 24 Hours

1. Cancel Online (KLM Website & Mobile App)

  • Go to www.klm.com and log into My Trip (+1-855-550-0971 (USA) or +44-808-196-9719 (UK)).

  • Enter your last name and booking reference (+1-855-550-0971 (USA) or +44-808-196-9719 (UK)).

  • Click on Cancel Flight and confirm the cancellation (+1-855-550-0971 (USA) or +44-808-196-9719 (UK)).

  • Receive an email confirmation once your refund is processed (+1-855-550-0971 (USA) or +44-808-196-9719 (UK)).

2. Call KLM Customer Service

  • If you need help with a cancellation, call KLM’s customer support team (+1-855-550-0971 (USA) or  +44-808-196-9719 (UK)).

  • A representative will process your cancellation request and confirm the refund (+1-855-550-0971 (USA) or  +44-808-196-9719 (UK)).